Event Terms and Conditions

Banksia Orange

Deposits

To confirm an event at Banksia Orange, we require you to pay a confirmation deposit of 20% of the estimated event cost, which is payable at the time of confirmation.

Payment terms

When final numbers have been confirmed four days prior to your event, your invoice will be sent. Full payment is required prior to the event date. Any variation to our payment terms will need to be approved in writing by The Banksia accounts department at the time your event is confirmed. Any additional costs will be invoiced the next business day after your event and payment is required within seven days.

Method of payment

Direct deposit, invoices and all major credit cards (Visa and Mastercard 1.5% and Amex 1.8% charge).

Menu and beverage selections

We require menu and beverage selections, event schedule and any other requirements 14 days prior to the event. Minimum numbers are required seven days prior to your event. Final numbers are required four working days prior to your event.

Special diets

Dietary requests are required seven days prior to your event, additional charges may apply.

Responsible service of alcohol

Banksia Orange will abide by the requirements set out in the Liquor Act. Therefore, we are obligated to refuse the service of alcohol to anyone under the ages of 18 and / or intoxicated.

Force majeure

Banksia Orange reserves the right to cancel the event in exceptional circumstances, such as fire, explosion, natural catastrophes. In the event of any of the occurrences, the client will receive a full refund and no further fees will be payable.

Damage and loss

Loss or damage caused by client or client engaged contractor, will be fully responsible financially for all such loss or damage by respective party. Banksia Orange takes no responsibility for personal property or equipment of the client and its guests and not liable for damage or loss of property or items left at the venue before, during or after the event. Additionally, Banksia Orange accepts no liability for deliveries to and from the premises.

Indemnity

The client hereby indemnifies Banksia Orange and agrees to keep Banksia Orange indemnified against all actions, suits, proceedings, claims and demands, costs and expenses whatsoever which may be taken against Banksia Orange by any person, firm or organisation supplied by the client, and arising out of the negligence of the client.

Cancellation

You may cancel up to three months prior to your event and your deposit will be refunded. Deposits will only be refunded after three months prior to your event if another booking is secured on the date of your booking. Cancellation within 30 days of the date of your function will incur a fee of 25% of the quoted charges. Cancellation within seven days of the date of your function will incur a fee of 100% of the quoted charges. By confirming your event, you also accept the terms and conditions as laid out above.

Band Meals

The Musicians Award stipulates that all entertainers must be provided with a meal. We will provide appropriate meals at a nominal fee to you.

Our Sustainability Guide

We are committed to reducing our energy and waste where possible and for this reason we ask that products such as balloons and florist foam are not used for decorating at our venue.

Set Up and Delivery of Equipment

  1. You are responsible for ensuring that set up and break down occurs within the timeframes agreed to. If this is not achieved, charges may apply.

  2. All electrical equipment or fittings installed or used in the venue must comply with relevant Australian Standards. All electrical equipment must carry a current test tag to indicate that it has been tested and is safe to use.

  3. You must not bring dangerous or heavy items into the venue without prior approval. Requests should be discussed well in advance and approval included in the Event Order.

  4. We ask that furniture belonging to us not be moved without approval. All furniture must be lifted across wooden floors to avoid damage.

  5. The event manager should be notified of the date, time and content of all deliveries and all deliveries would be clearly labelled and indicate the name and date of the function. While every effort will be made to assist with the movement of your goods from loading bay to function room, assistance will be provided only when staff are available. Goods left at the venue may be deemed abandoned if not collected within 24 hours.

Security

Events with more than 200 people in attendance, where alcohol will be served, will require a security guard to be present, and organised and paid for by you.